Episode 197: How to Deliver a White Glove Client Experience That Retains Clients and Increases Referrals With Jackie Sunga

Key points in this episode:

– What got her into copywriting?
– Email marketing vs social media: which is more effective?
– Copywriting vs content writing
– How she found most of her clients
– What is the white glove strategy?
– Difference between marketing and customer service
– The importance of proper communication with clients
– The role of intake questionnaire in setting boundaries
– Processes Jackie does for her clients’ journey
– Setting boundaries and doing a proposal and intake questionnaire

About the Guest:

Connect with Jackie:

Check out Jackie’s free resource: https://www.jackiesunga.co/wgs – a checklist to help you provide more white glove service to your clients to get even more referrals and retain them longer

More episodes related to copywriting and marketing strategies!

– Episode 76: Valuable Copywriting Knowledge With Nicki Krawczyk
– Episode 99: Growing Your Online Business Through Digital Marketing With Liz Teresa
– Episode 90: 6 Types Of Writing To Explore To Expand Your Writing Business
– Episode 66: 4 Tips To Improve Your Messaging With 6-Figure Copywriter Abbi Perets